i-charging care

You bought some of our
equipment, and now what?

Leave it to us, and we will figure it out! We want to be your long time partner. For each project, we provide the best solution and a multidisciplinary team that accompanies you.

We have a wide range of services in which we specialize to improve e-mobility world and allow for each user to have the best experience.

Leave your worries to us

We’re always on “backup generator” mode for you

Maintenance and Services
  • Preventive maintenance
  • Installation and commissioning
  • On field intervention
  • Detailed intervention report integrated with asset management tool
  • End of life services
Call Center | Help Desk
  • Hotline is a phone service available 24×7, 8×5 or other customized solution
  • Remote support: online chat, phone, web, email
  • Ticket service, incident management, customer oriented
  • FAQ portal
Spare Parts Management
  • Prompt supply of spare parts
  • Available to ship common components up to 24h or other customized solution
  • Agreement with logistic company, door-to-door service
  • Asset management and charger traceability
  • RMA (return material authorization) process
Charger Operation
  • SaaS: SW as a service 
  • Manage chargers operation (eg. energy control)
  • Manage your chargers and your authorized users
  • Reports for cost allocation or billing. Or just to have it under control
  • Dynamic load management of the chargers powered by each electric panel

 

Already feeling the energy

Or do you need more information about i-charging care?

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